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Legal Policies & Terms
Complete documentation of our legal policies, disclaimers, and terms that govern your use of our services and website. Last updated: 5 June 2025.
Disclaimers
No Guarantee Disclaimer
We make no promises regarding outcomes of using our services. Results may vary based on individual circumstances, and we cannot guarantee specific outcomes or results from your use of our platform or services.
Medical/Health Disclaimer
Information provided is for general purposes only. Content on this website is not intended to substitute professional medical advice, diagnosis, or treatment. Always seek the advice of qualified health providers with questions you may have.
Views Expressed Disclaimer
Opinions found on this website are not necessarily the views of our business. We respect diverse perspectives but do not endorse all viewpoints expressed by contributors, commenters, or linked sources.
Fair Use Disclaimer
Any copyrighted material is used with appropriate permissions. We respect intellectual property rights and endeavour to properly attribute all content. Our content accuracy is reviewed quarterly by our legal team.
๐ Legal & Spiritual Disclaimer
Please read before booking a session with us.
โ๏ธ Spiritual Disclaimer
All of our services โ including space clearing, intuitive guidance, energy rebalancing, and programming โ are offered in good faith and are for personal growth, spiritual support, and energetic wellbeing.
We are not medical, psychological, legal, financial, or real estate professionals. Our services do not diagnose, treat, or cure any physical or mental health conditions, nor do we provide guarantees of specific results.
Results may vary depending on individual sensitivity, intention, and circumstances. You are fully responsible for your own decisions, interpretations, and outcomes following any session.
๐งฟ Psychic & Energetic Services Disclaimer
In accordance with the laws and guidelines of the United Kingdom, United States, and Australia, we are required to state that any references to psychic, intuitive, or energetic outcomes are for entertainment purposes only.
Any Mediumship used in consultations demonstrations, including private readings, are called an experiment and little can be assured because free will still takes precedence.
Our sessions are not a substitute for professional advice or care. By booking with us, you agree that you are of sound mind, over the age of 18, and responsible for your own wellbeing.
Tamayra and Jo make no guarantees on the credibility of their insights, predictions, sessions, and they are not accountable or liable for any decisions you take as a result of your session with them. The client is solely responsible for all actions or choices made as a result of their session with Tamayra and Jo.
By purchasing any product, or by following any information described herein, or in any of the videos whether in membership or YouTube or Tiktok channel, you accept that you have done so of your own free will and you agree to accept full responsibility for any outcome as a result. โจOur products; consultations, courses; membership; programs and events are intended to entertain and promote a happy lifestyle obtained by supporting the spiritual and physical body with natural self healing principles. We do not promote miracle cures, fads or rapid results of any kind.
The testimonials contained within this website are from clients of Jo and Tamayra spanning a number of years of their work individually and together.
Personal success stories provided by people who have followed Jo and Tamayaโs guidance, and product reviews that have been posted or submitted to us by customers via email/text or our social media platforms, or by us have been self-reported by each individual and therefore their claims cannot be confirmed. Every effort has been made to accurately represent what you may expect by using our services, and products or attending our events; courses; watching videos or attending retreats; however, this is not an assurance or guarantee that everyone will achieve the same result.
๐ณ Payments & Sessions Policy
Payment Methods
We accept all major credit/debit cards, Paypal and bank transfers. Payments are processed securely through our verified payment gateway. All transactions are encrypted to ensure maximum security of your financial information.
Booking & Cancellation
A session is only considered confirmed once payment has been received.
Sessions must be booked at least 24 hours in advance.
Rescheduling is available at no cost with 24 hours notice.
Refunds
Full refunds are available for cancellations made 72+ hours before scheduled sessions.
Cancellations made within 48 hours of the scheduled appointment will incur a 50% fee.
No refunds once a session has been completed.
Emergency Provisions
In case of documented emergencies, our cancellation policy may be waived at management's discretion. Supporting documentation may be requested.
๐ Privacy Policy
Data Collection
We collect personal information including name, contact details, and service preferences. This data is processed and stored securely to provide and improve our services. We never sell or share your personal information. Only use your date to manage sessions and customer communications.
GDPR Compliance
Our data practices comply with GDPR requirements. We implement appropriate technical and organisational measures to protect your personal information.
Cookie Usage
We use essential and analytical cookies to enhance your browsing experience. You can manage your cookie preferences through our Cookie Settings panel.
Third-Party Sharing
We share data with third parties only when necessary to fulfil services or as required by law. All third-party processors adhere to our data protection standards.
Your Rights
You have the right to access, correct, delete, or restrict processing of your personal data. Data breach notifications will be issued within 72 hours of discovery.
๐ Terms and Conditions
By using this website and booking a session with Tamayra and Jo you agree to the following terms:
All services are carried out remotely and are energetic/spiritual in nature.
We do not offer guarantees or promises regarding specific results.
Sessions are non-refundable once completed.
Clients are responsible for their only choices and interpretations.
Our work is offered with integrity, but is not a replacement for professional, legal, or mental health support.
You must be 18 years or older to receive our services.
We reserve the right to refuse service to anyone at our discretion, if we feel the session is not in alignment.
User Responsibilities
Providing accurate information when using our services
Respecting the rights and privacy of other users
Using our services in compliance with applicable laws
Maintaining security of your account credentials
Intellectual Property
All content remains our exclusive property
Limited license granted for personal, non-commercial use
Unauthorised reproduction or distribution prohibited
User-generated content remains your property with limited license to us
Liability & Disputes
Services provided "as is" without warranties
Liability limited to fees paid for services
Disputes resolved through mediation before litigation
Governing law: England and Wales
Termination
We reserve the right to terminate services for violations
Users may terminate with written notice
Partial refunds available at our discretion
Certain obligations survive termination
Contact Information
๐ซ Questions or Concerns?
Weโre happy to clarify any part of our terms. Please contact us directly at: